CUSTOMER INTERVIEW PLANNER

Know what to ask
your first customer.

Choose your situation. Add any context you know. Get five questions and a place to record what people actually did.

01 / SET UP

What do you want to learn?

Pick what has actually happened. No customers yet? Start with “Before I build”.
Add your context Optional
A group or role is enough. Leave blank if you haven’t chosen; no names or contact details needed.
A rough task or idea is enough. Blank keeps the guide exploratory; you don’t need a polished business.

No login. No numbers to guess.
Your setup and notes stay on this page. Copy before you leave; reload clears them.

How to get useful answers

Ask about a real occasion, let the person explain it, and follow what they actually did. If they say your idea is great, ask for an example of the problem in their life. Don’t fill a gap with a guess or turn one answer into a verdict on your business.

These are curated question guides for three founder situations, with your optional context carried into the opening and copied guide. No AI model interprets the notes or validates demand. Keep observations separate from your own conclusions; do not record a conversation without permission.

This approach draws on listening and focused observation described in Y Combinator’s user observation guide. The question sets and interface here are One Question’s own.

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